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Recipient Profiles and Routing

Keep recipient details organized and send every document to the right people

Key benefits

  • Centralized profiles
  • CRM integration
  • Activity history
  • Routing control

Ideal for

  • HR onboarding
  • Client document routing
  • Vendor coordination
  • Partner workflows

6 capabilities

What Recipient Routing includes

Keep everyone who receives a template, whether applicants, clients, employees, or partners, in one organized directory. Each profile holds contact details, routing preferences, and the full history of templates that person has received, so your team can see past interactions at a glance and follow up accurately. Access rules keep recipient data visible only to the people assigned to it. Fields map cleanly to your HRIS or CRM, so onboarding pulls from records you already maintain. The result is a directory that makes sending easier, keeps records accurate, and gives you a clear view of where every recipient stands.

Create & Manage Recipients

Add recipients with the basics (name, email, role) and keep them in one organized place. Templates land with the right people every time, and editing a record later takes seconds.

HRIS/CRM Integration

Map recipients to your HR or CRM records so the two stay in sync. You retype less, the information stays current, and onboarding and client-facing work flow from the systems you already run.

Recipient Profiles

Each profile lays out the recipient's templates, current status, and activity log, so your team can read their history at a glance. That means faster responses, better decisions, and easier compliance tracking.

Access Control

Admins decide who can view or manage recipient records, so data stays segregated and out of the wrong hands. Privacy and compliance hold up because access is deliberate, not open by default.

Template History

See every template a recipient has received, completed, pending, expired, or declined, in one view. It makes follow-ups simple and gives audits and client support a clear trail to work from.

Template Routing Options

Set where each recipient sits in the signing or data-entry order, whether it's a single step or several. Documents reach people in the right sequence, which is exactly what approvals and multi-party signatures need.